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Broken Arrow Company Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

At Broken Arrow, we believe that your relationship with us is a private matter. We do not sell or share your information. We do not retain credit card numbers in a database available to others.

We know that you care how your information is used, and we appreciate your trust that we will use it carefully and sensibly. This notice describes our privacy policy. By visiting us, you are accepting the privacy policy described below.

What Personal Information Do We Collect?

  1. Information You Provide: We receive and store information you enter. For example, when you search for or buy a product or service, or when you supply information such as your address or phone number. You can choose not to provide certain information, but then you might not be able to take advantage of some of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our website, and communicating with you. We do not sell or share your information.
  2. Cookies: Broken Arrow's websites do not transmit cookies. We DO have third party programs such as shopping carts and live chat that use them. Cookies are small programs that are transferred to your hard drive that allow us to recognize you and to provide you with a customized experience. You can easily disable them by going to the toolbar of your web browser, and clicking on the "help" button. Follow the instructions that will prevent the browser from accepting cookies, or set the browser to inform you when you receive a new cookie. In addition, you may visit this and other websites anonymously through the use of utilities provided by other private companies.
  3. Other Information: Every computer has an IP (Internet Protocol) address. IP addresses of computers used to visit this site are noted. In addition, we automatically collect other information such as email addresses, browser types, operating systems, and the URL addresses of sites clicked to and from this site.
  4. Information from Other Sources: We might receive information about you from other sources and add it to our account information. This may include updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.

How Do We Use Your Information?

  1. Agents: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending postal mail and processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.
  2. Law Enforcement: If we receive a lawful court order to release account or other personal information then we will comply with the law. We will also release information when necessary to protect the life, safety or property of others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

How Do We Protect the Security of Your Information?

  1. We use a firewall to protect against unlawful intrusion.
  2. We limit access to your information on a "need to know" basis.
  3. No system can guarantee absolute security, just as the finest lock can not guarantee physical security. However, we take every reasonable precaution to assure that your data is secure.